FREQUENTLY ASKED QUESTIONS

Above all, choose a company with which you’re comfortable – the whole process will be much easier. Green4Logistics is committed to customer convenience and satisfaction.

We work quickly and take care of everything, no matter how many items you have or how big your move may be. Get in touch today for a free quote and peace of mind.

Our hourly rate service allows you to tailor your move to your own requirements, providing a cost-effective option for homeowners and companies alike.

At Green4Logistics, we can tailor a service to suit your needs, providing a cost-effective option for homeowners and companies alike. We have experience with all types of domestic removals and commercial removals including office relocation.

Moving can be daunting. You never know if the potential mover is reliable until afterwards, when you get to tell your story. That’s why we take pride in maintaining our five-star customer reviews and doing all that we can to help you get the move done right! Our movers are trained professionals who specialize in handling any item no matter how delicate it may be.

We operate a first come first served basis, so the sooner you reserve your removal date the better chance you’ll have of finding a team available at that time.

You can always call to check availability or learn more about our policies.

Load times can vary, and depend on a number of factors such as distance to the property from the van, how well packed the belongings are when loading. How many men are loading the van.

On average a two man team can load a luton boxed van in around 3 hours. Please note that its a lot quicker to unload items from the van as opposed to loading.

House Clearances are conducted by experts who specialise in determining what will be donated or sold. They also make sure that everything is disposed of responsibly, without harming the environment.

Our work includes clearing out all unwanted furniture, clutter, unused household goods and unwanted clothes from homes which are being vacated for any reason – usually moving into a new property or retirement home. It may also include things that have been left behind after someone has passed away, died or left to live overseas.

The vans we use are 3.5 ton vans which include a luton boxed van with tail lift and a high top extra long wheelbased van.

The maximum payload for our vans is just over a ton and we have to be extra careful that we do not over load our vans.

Road safety is of great importance when we transport our customers belongings. Fines can be incurred if our vans are over our weight limits.

Green4Logistics does not move livestock, hazardous goods, paint or illegal goods.

Other than that, most goods can be moved. Anything too large needs special arrangements before hand; for special items like pianos or vintage furniture etc please make us aware prior to your move.

Green4Logistics can dismantle beds and other types of furniture including wardrobes, cots and dining tables.

Please make us aware of what you require dismantling and assembling prior to your removal. Our dismantling service is included in our hourly rate local removals service.

The best way to keep your removal costs to a minimum would be to pack all your items yourself, disassemble furniture that needs dismantling prior to your move date and disconnect electrical goods such as white goods and TV’s etc

We can offer expert advice through our free no obligation video survey. Contact our home removals team today

It all depends on how much furniture and belongings you require moving.

On average our luton boxed van and high top extra long wheel-based van can accommodate a 3 bedroomed house move.

If you are moving locally we can also do a return trip if this is required.

Every home removal project that we undertake is different. However, if you are wanting to plan ahead before our removals team arrives its probably best to make sure that we have a walkway for the bedroom furniture first.

We usually look at getting the flat disassembled items on first i.e. bed bits and wardrobe bits etc. After that we would look at loading the larger items such as divan beds, mattresses, wardrobes, bookcases and sofas etc. Usually we would look at loading on the white goods last.

If your chest of drawers allow you to pull the drawers out of the unit completely then it is ok to leave items in the drawers.

When we load your chest of drawers onto the vans we take the drawers out of the unit and load the unit onto the van and then put the drawers back into the unit for transportation.

If your chest of drawers are completely full it might be a good idea to pack some of the items into boxes so that we can remove the drawers easier.

If you are requiring a packing service the first thing we need to do is to organise a video survey.

From the video survey we can estimate how many boxes will be required and also advise the necessary packing materials that you will need

We can provide boxes, packing paper, tape, tape gun, pens, bubble wrap etc.

Green4Logistics can provide a packing team that can safely pack and wrap all of your items into necessary boxes etc.

Green4Logistics provide an affordable, reliable and friendly home removal service. Whether you’re moving to or from Stoke on Trent or looking for a local removal service we can help with your specific requirements.

We work closely with our clients to offer bespoke yet expertly tailored solutions for both commercial and residential removals. We cater for all budgets – so don’t leave it too late to get in touch!

You can see more of our great reviews on sites like Checkatrade, Google and Facebook to name a few.