Terms and Conditions

Payment can be made either in cash to the driver on completion of the job or by online via BACS.

Please be aware that our normal trading terms require a deposit prior to the service being carried out. We regret that this is necessary, but payment needs to be made to cover our time and lost work due to possible cancellations. Cancellations within 48 business hours of the date of the job will result in the full charge of the deposit being made.

After agreement on project price and also project payment terms. If a client does not complete payment on agreed date (after 5 working days of agreed date). Green4Logistics may add an 8% administration charge to any outstanding balances. A further 8% will then be charged to your invoice for every week that the invoice is not paid.

Our vehicles can carry up to 2 passengers. Such passengers must be accompanying the load being delivered. We cannot carry passengers only.

We recommend, to save loading and unloading times that all loads are pre packed (preferably in removal boxes) prior to collection thus reducing the overall charge. Customers should preferably have all items packed & ready for collection at the specified time, to ensure that all schedules are met.

Please ensure that we are provided with as much information as possible about the load to be carried to enable a competitive quote to be provided and a firm estimate of loading and unloading times. In addition, to avoid disappointment, it will also enable us to assess the type of load & whether we would be unable to carry certain items. e.g. Livestock, rubble, explosives, illegal items etc.

We would point out to all customers that we have good in transit insurance cover up to £10,000. This provides cover for when your items are being transported only.

We accept no responsibility for loss or damage following completion of the job & payment has been made.

Please be aware that traffic problems etc. may cause delays to agreed pick up times. However, we do operate a system whereby all customers are kept fully informed of any problems that may arise.